Is a Virtual Concierge era taking place?
Post Covid requires social distancing , web Applications built “ad hoc” are taking place to support Concierges work, but not only.
Technology will help us to ensure health and distancing imposed by Covid.
Guests will learn about the hotel’s products and services through the use of their electronic devices.
It offers an application available for Android and iOS systems
Downloadable at the hotel and managed by hotel management.
Covid19 has certainly accelerated use of technology, we see it already at home where everything linked to applications on smartphones.
If applications represent the new frontier of communication
Concierges will look after his guest and sort out passions, emotions through storytelling,
The task will be able to investigate customer choices, give details and maybe offer options so that the guest can live unique experiences.
Travelling is discovering cultures and lifestyles meeting people.